W13. extra credit) Learning from trolls / Dayoung Ryu, 류다영



Learning from trolls

Bullying is a special problem. Recently, cyberbullying is becoming a serious social issue. Wikipedia is also a cyber space where users and users meet. And Wikipedia's harassment document clearly warns or advises against harassment. This harassment document states that not only a conflict between users but also the excessive concentration of specific information when posting information about a specific person is also bullying.

I have never been bullied before - in other words, I have never seen trollers - but I have seen documents about Wikipedia culture. The document is listed by the trollers that existed in Wikipedia history; as such, Wikipedia is known for its collective intelligence documents, and thus has multiple harassment (both outside and inside). If Wikipedia users have something to learn from trollers, it is about how useless the activities are that harm others.

In fact, as shown in the harassment document, the way to deal with the trolller is 'ignore it', but it is difficult to ignore, and it is not an all-round measure to ignore it because people, who were bullied, are already excited or sad. To prevent trolls, the system must create a bullying-related policy, so trollers are aware of the disadvantages of trolls and fail to troll. Enacting Policy is very important not only in cyberspace but also in the real world.

There are not many advantages to trollers, but if we have something to learn from trollers, what else is there besides harassment laws?

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